Fluent Support – Customer Ticket Management in WordPress Plugin is a powerful and intuitive helpdesk plugin that allows WordPress websites to manage customer support tickets efficiently. It enables businesses to track, assign, and resolve tickets, improving customer satisfaction and response time. Fully integrated with WooCommerce and other popular plugins, Fluent Support is ideal for agencies, eCommerce stores, and service providers who want to deliver professional, organized, and responsive support directly from their WordPress dashboard.
⭐ Key Features:
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Ticket Management System: Create, assign, and resolve support tickets efficiently.
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Agent & Team Management: Assign tickets to team members with roles and permissions.
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WooCommerce Integration: Link tickets with orders for streamlined eCommerce support.
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Custom Ticket Fields: Add custom fields to collect relevant information from users.
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Email Notifications: Automated email alerts for new tickets, updates, and resolutions.
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Priority & Status Tracking: Set priorities and track the status of each ticket.
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Customer Portal: Users can view ticket history, updates, and responses.
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Pre-Built Templates & Macros: Use templates for quick responses and automation.
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Performance Optimized: Lightweight and fast for smooth ticket management.
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Analytics & Reporting: Monitor team performance, ticket trends, and response times.
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Multi-Language Ready: Compatible with WPML and other translation plugins.
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Responsive & Mobile-Friendly: Access and manage tickets from any device.
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Developer Friendly: Hooks, filters, and APIs for custom functionality.
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SEO-Friendly: Organizes support content efficiently without affecting search engine rankings.
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Regular Updates & Support: Access to professional support and continuous updates.
🛠️ Activation Support:
- You will need to share Temporary Login Access with us for activation, if required.
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